Contact information

Last updated: 8 September 2026

Use the contact form on this page for questions about products, orders, delivery, returns or refunds.

Rugs Inn Limited, trading as RUGSONE
Company number: 16940115
Unit 2, Victoria Works
Oakenbottom Road
Bolton, Greater Manchester
BL2 6DP
United Kingdom

Email: support@rugsone.store
Phone: +44 7532 820788

For order support, include your order number and the email address used at checkout. For damaged or incorrect goods, attach or be ready to provide clear photographs of the product, packaging and delivery label.